In March 2018 Logitech makes the universal remote control Harmony Link unusable. Owner of the device running the forum storm - now Logitech will replace all affected units free of charge.
Logitech wants to loud criticism from users all Harmony links that are to be shut down next March, to exchange free of charge on a Harmony Hub. The electronics company writes in a blog entry. The Harmony Hub is a more recent version of the universal remote control Harmony link that will control not only home theater equipment and other objects in the smart home.
Logitech on in March 2018 the cloud service to which the Harmony Link, depends. Thus the universal remote control is useless. This step due Logitech with a decaying security license, the renewal of economic Himself would not make sense. According to Logitech, the user base of the Harmony Link is very small.
Response to allegations
In the official forums partly strongly criticized the proposed course of Logitech was loud, also calls for legal action were expressed. Logitech wanted to initially offer only customers whose one-year warranty was still active, free replacements. All other customers should have to settle for a 35-percent discount on the Harmony Hub. Now all owners of Harmony Link can switch at no additional cost to the Harmony Hub. Logitech will contact all buyers by email.
US media, including Bleeping Computer had also reported sales in which the Harmony Link had been sold at a reduced warranty period of three months a few months ago. These accusations denies Logitech. The Logitech link has therefore recently offered in the fall of 2015 for purchase. In Germany, the Harmony Link was not even on the market. (Dahe)